FLYPRO.com offers 30 days without reason to return and refund or exchange for standard stock Goods(consumables excluded), buyers need to bear the freight and customs charges; No reason return and refund will not be accepted for consumables and customized Goods, unless they're defective on arrival.
Standard Stock Goods
The Goods without customization, including but not limited to Transceivers, Direct Attach Cables, Active Optical Cables, Media Converter, CWDM, DWDM, Passive Components, Fiber Tester
Consumable items are mainly patch cables and MPO/MTP
We provide replacement or repair for the defective Goods within warranty period. The deficiency must be due to manufacturing, not by the customer's wrong operation, in this case we may pay the freight and customs charges if we confirm that after we receive and check the returned goods.
They could be considered for repair at a reasonable rate or a reduced price for a replacement piece If the Goods are out of warranty period. In this case you are responsible for the round trip freight and customs duties.
Refer to our Warranty Policy for detailed information
All returns must meet the overall following guidelines in order for the individual return policy to apply:
If any of the above conditions and requirements are not met, the item is not confirmed as a faulty good, or the product is not returned with prior approval, the return case will be rejected under this policy. In this case, FLYPRO.com will not be responsible for any incurring charges.